At Panache & Prose, we’re committed to delivering your order quickly, safely, and with care — straight from our hands to your doorstep.
Shipping & Exchanges
Shipping
• Ships from Raleigh, NC
• Delivery only within the United States
• Free standard shipping on all orders
• Orders processed within 1 business day after payment
• Typical delivery: 3–5 business days
• Carriers: USPS Ground Advantage (or UPS for oversized items)
• Lost or stolen packages: we are not responsible once marked delivered
Exchanges & Returns
• Due to the unique, one-of-a-kind nature of vintage clothing, all sales are final
• Please review measurements, photos, and product details carefully before purchasing
• If an item arrives damaged or not as described, contact us within 7 days and we’ll do our best to help
Customer Support
• Questions? Message us anytime or email info@panacheprose.com
• Shop with confidence: Panacheprose Purchase Protection ensures we’ve got your back if anything goes wrong