Return Policy – Panache & Prose
At Panache & Prose, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer the following return policy:
Returns
-
We accept returns on eligible items in original condition within 30 days of receiving your order.
-
Items must be unused, with original tags, and in their original packaging.
-
Final sale items are not eligible for return.
How to Return
-
Email us at info@panacheprose.com with your order number and reason for the return.
-
Once approved, we’ll send you a free return shipping label and instructions.
-
Ship the item(s) back within 7 days of receiving the return label.
Refunds
-
Refunds will be processed to your original form of payment once the returned item is received and inspected.
-
Since we offer free shipping on all orders, no shipping fees are charged or refunded
Exchanges
We do not offer direct exchanges at this time.
If you’d like a different size or item, please return your original purchase and place a new order.Damaged or Defective Items
If you receive a damaged or defective item, contact us at info@panacheprose.com right away. We’ll make it right with a replacement or full refund.
We offer free shipping on all orders, and your satisfaction is our priority.
Thank you for shopping with Panache & Prose -